Refund And Return Policy. 💸
At LEARN EARN, we strive to provide high-quality digital products that meet the needs of our customers. However, due to the nature of digital products, we have established the following return and refund policy.
1. Digital Products
All sales of digital products, including reel bundles, courses, ebooks, audiobooks, WordPress themes, and plugins, are final. Once a digital product has been downloaded or accessed, we are unable to offer refunds, exchanges, or returns. This is because digital products cannot be returned or exchanged once they have been delivered.
2. Exceptions
We do offer refunds under certain circumstances:
- Defective Products: If a digital product is found to be defective or not as described, please contact us within 14 days of purchase. We will work with you to resolve the issue, which may include providing a replacement or issuing a refund.
- Incorrect Product: If you accidentally purchased the wrong product, please contact us immediately before downloading or accessing the product. We may be able to exchange it for the correct one.
3. How to Request a Refund
If you believe you are eligible for a refund based on the exceptions above, please follow these steps:
- Contact Us: Email us at pawansen0567@gmail.com with your order number, a description of the issue, and any relevant screenshots or supporting information.
- Review Process: Our team will review your request within 5-7 business days. If we determine that you are eligible for a refund, we will notify you by email.
- Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-14 business days.
4. Non-Refundable Situations
- Change of Mind: We do not offer refunds if you simply change your mind after purchasing a digital product.
- Failure to Use: No refunds will be issued if you are unable to use the digital product due to a lack of technical knowledge or incompatible software/hardware.
- Violation of Terms: Refunds will not be granted if you are found to have violated our Terms of Service.
5. Contact Us
If you have any questions or need assistance with your purchase, please don’t hesitate to contact us at pawansen0567@gmail.com. We are here to help and ensure that you have a positive experience with our products.